Product Adoption 10 Key SaaS Product Metrics to Track (+ Best Practices for Measuring) Want to understand your product’s performance strategically? Track these 10 product metrics and learn the best practices to interpret them well. Ella Webber 11 min read
Product Management Product Benchmarking: 5 Steps to Get Ahead of the Competition Struggling to stand out in a saturated market? Our guide on product benchmarking will help you identify gaps, improve your product roadmap, and outperform your competition. Ella Webber 9 min read
Analytics Heap vs Google Analytics: Which one is right for you? Deciding between the two? Understand the difference between product and marketing analytics tools and find out where your team needs to go for the right user data. Camila Cury 6 min read
Growth 6 In-Product Experiment Types for Continuous Discovery (& How to Run Them Effectively) In-product experiments are key for insight-driven product development. Find out what they are, why they matter, and which experiment types you can use. Ray Slater Berry 12 min read
Analytics User Analytics 101: How to Use Behavioral Data to Optimize Your Product Get to know your users' actions inside and out. In this guide, we’ve rounded up the best user analytics metrics and tools to effectively monitor user behavior. Ray Slater Berry 9 min read
Analytics How to Use Product Usage Data to Increase Engagement and Retention There’s no magic formula for improving your product and meeting user needs, but product usage data comes close. Learn how to get the most out of it. Ray Slater Berry 10 min read
PLG A 3-Step Guide to Measuring the Success of In-Product Experiences In-app experiences are powerful product marketing tools that can highly impact how users perceive your product, but are you using the correct strategies or tracking the right metrics? Use this guide to find out! Camila Cury 11 min read
Product Adoption 10 Product Adoption Metrics to Track for Product-Led Growth Product adoption metrics show how well users are embracing your product to accomplish their goals. Track your product adoption with these 10 key metrics. Ray Slater Berry 11 min read
Analytics Your Guide to Operational Analytics: The Modern Way to Work With Your Data Operational Analytics (OA) is more than just a new tool to adopt or a new pilot for one team in your org to try out, it’s about changing how you think about working with your data. Here's your guide to the what, the why, and the how of OA. Nicole Mitich 10 min read
Product Management 10 Product Management KPIs Every Product Manager Must Track Product management KPIs are your way of understanding if your current efforts are working. Here are 10 key performance indicators you need in your product reports. Ray Slater Berry 12 min read
Analytics How to Use Click Tracking to Run Effective Experiments In Your Product With expert insights from Mixpanel, Segment, Heap, and Freshpaint, we bring you a complete guide on click tracking and how to use it to run in-product experiments for the maximum impact on your activation, engagement, and adoption rates. Nadja Bozovic 20 min read
Webinars Using Lifecycle Segments to Convert and Retain Users Are you getting user segmentation right? Here is what Chameleon and Userlist founders had to say about the value, benefits, and best practices of user segmentation. Camila Cury 10 min read
Product Marketing How to Use Customer Data Insights to Improve Your Lifecycle Marketing Guided by sharp, data-driven insights, you'll be able to effectively increase activation, engagement, and customer lifetime value throughout the stages of lifecycle marketing. Ray Mina 11 min read
Announcements Introducing the updated Chameleon + Heap integration What's changed and how will it benefit you? 3 min read
Analytics Product Analytics 101: How to Start Analyzing User Data to Drive Growth To measure KPIs and discover SaaS growth and optimization insights, you need product analytics. Here’s a quick guide to help you get started. Claudiu Murariu 13 min read
Growth The Essential SaaS Metrics for Data-Fueled Business Success Grow your business by keeping a close eye on these nine key SaaS metrics, with tips on how to improve them. Paula Becchetti 10 min read
Growth Marketing 5 Best SaaS Customer Retention Metrics for Growth Your cheat sheet to some of the most important metrics to boost growth—discover how to keep your customers around for the long haul. Isaac Ejeh 8 min read